Sussex Pine Online - Privacy Policy
Our contact details
Name: Sussex Pine Online
Address: Unit 3, Springham Farm, Grove Hill, Hellingly, East Sussex
E-mail: sales@sussexpineonline.co.uk
Date Contact Information Updated: 10/05/2022
The type of personal information we collect
We currently collect and process the following information:
- Name
- Address
- Telephone Number
- Email address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To ensure we have contact information for delivery.
- To ensure we have contact information readily available for any after sales issues.
- To ensure the receipt and correct documentation can be sent via emails.
We will not share your information with any other organisations.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are below.
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting sales@sussexpineonline.co.uk
How we store your personal information
Your information is securely stored.
We keep delivery and contact information for 5 years. We will dispose of your information by deleting your information from our database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of the personal information.
Your right to rectification - You have the right to ask us to rectify the personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erase - You have the right to ask us to erase the personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at sales@sussexpineonline.co.uk or 07947 851 201 if you wish to make a request.
How to complain - If you have any concerns about our use of your personal information, you can make a complaint to us at sales@sussexpineonline.co.uk or 07947 851 201
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
This Privacy Policy was last updated on 5th May 2022