We Also Buy Pine Furniture

1. Cancelling before delivery you can cancel an order by contacting us, but should you wish to cancel an order please try and can give us as much notice as possible before the arranged delivery because our products begin their journey to you three days before the delivery date.

2. Your rights to cancel where you change your mind

3. If You are a consumer (i.e. not buying the product(s) in the course of your business, trade or profession), then you have the right to cancel your order within 14 days after delivery of all the Product(s) you have ordered without giving any reason – the “cancellation period”.

4. If the furniture you buy from us is being delivered to to a third party for painting or any other work being done to it Sussex Pine Online will not be resposible for the furniture from the date that it was delivered.

5. The 14 day refund will not be valid and a refund would only be possible up until the day it was delivered to the third party.. 

6. The cancellation period will expire after 14 days from the delivery date or if you use your own third party carrier, the date of our delivery to such third party carrier. After this 14 day period has expired, We do not accept returns of any products purchased unless faulty or not as described.

7. To exercise your right of cancellation, you must contact Us within 14 days from delivery with your intention to return the Product. You may use the model cancellation form but it is not obligatory.

__To: Customer Services, Sussex Pine Online - Unit 3, Springham Farm, Hellingly, East Sussex, BN27 4HF

I/We hereby give notice that I/We cancel my/our contract of sale of the following goods:
Ordered :
Received :
Your name:
Your address:
Your signature (only if this form is posted to Us)
Reason for cancelling (optional):
Delete as appropriate.

8. If You have received the products relating to the order you wish to cancel, you must return these Products to Us within 14 days from the date of your cancellation. We ask that You try to return Your Products to us in or with their original packaging* to protect the products while they travel back to Us. If you wish to use your own packaging, please ensure that this provides adequate protection for the Products. If We deem that your packaging is not appropriate for transit, We may: (a) charge you a reasonable sum to repackage the products to a sufficient standard collection of the products; or (b) except the products and make a deduction where the inappropriate packaging or unreasonable handling has diminished the value of the products. Nothing in this paragraph affects your statutory rights.

9. except where your products are faulty or not as described, you will have to bear the direct cost of returning any products to Us. Please return the Products to - Sussex Pine Online - Unit 3, Springham Farm, Hellingly, East Sussex, BN27 4HF. If you would like us to collect the products from you, then you agree that we will charge the same price that was charged to you for delivery of the product.